Saha (“we”, “us”, “our”) is committed to protecting your personal information and handling it in a transparent, secure and lawful manner. This Privacy Policy explains:

• Who we are,
• How we collect, hold, use and disclose your personal information,
• Your rights in relation to your personal information, and
• How you can contact us.

This Policy applies to personal information collected by us when:

• We provide services to our clients,
• You use our website or submit information through our online forms, or
• We undertake any other business activities.

We may collect personal information in a variety of ways, including when you:

• Provide your details via forms, email, phone or other interactions,
• Engage our services,
• Interact with our website (including via cookies, analytics and other technologies).
Types of information we may collect include (but are not limited to):
• Name, contact details (email, phone, address)
• Job title, company name
• Enquiry and service-related details
• Usage data (IP address, browser type, device information)
• Any other information you choose to provide.
We may also collect or be provided with “sensitive” personal information (such as health or dietary requirements) only where necessary and lawful.

We collect personal information:

• Directly from you when you engage with us, fill in forms or contact us,
• Automatically when you use our website (including cookies and analytics),
• From third parties when you have consented or it is publicly available.

We collect personal information for purposes including:

• Providing and managing our services,
• Communicating with you (including responding to enquiries),
• Improving our website and offerings,
• Internal business operations, compliance and record-keeping,
• Marketing with your consent.

You are not required to provide your personal information. However, if you choose not to, we may not be able to respond to your enquiry, verify your identity or deliver certain services to you.

We take appropriate technical, organisational and physical measures to protect your personal information from unauthorised access, loss, misuse or alteration. We retain your personal information only for as long as necessary for the purposes for which it was collected or as required by law.

We may disclose personal information to:

• Our service providers, advisors or contractors who assist us in delivering services,
• Regulatory or legal authorities when required by law,
• In the event of a business sale, merger or restructuring.
We may store or process personal information in cloud-based services located in New Zealand or overseas. Where we transfer information outside New Zealand, we will ensure appropriate safeguards are in place or will seek your consent.

Our website uses cookies and similar technologies to collect usage and analytics data. You may disable cookies via your browser settings; however, this may affect website functionality.

You have the right to:

• Request access to the personal information we hold about you,
• Request correction of any inaccurate or incomplete personal information,
• Withdraw consent (where applicable) or ask for restriction of processing,
• Request deletion of your personal information (subject to legal or business retention obligations).
To exercise these rights, contact us (details below). We may require verification of your identity before fulfilling a request.

In accordance with the Privacy Act 2020, if a privacy breach occurs that is likely to cause serious harm, we will notify the affected individuals and the Office of the Privacy Commissioner.

Our website and services are not directed at children under 18 years of age. We do not knowingly collect personal information from children under 18.

If you have a complaint about how we handle your personal information, please contact us first. If we cannot resolve your complaint, you may also contact the Office of the Privacy Commissioner.

We may update this Policy from time to time. When we do, we will update the “Last updated” date above. We encourage you to review this Policy regularly.